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Service

Technical Support & Service

Expert assistance for your Radwag precision balances.

Contact our Service Department

Warranty Policy

Return to Base (RTB) Warranty

Our products are covered by a Return to Base warranty. This means that in the unlikely event of a technical issue or defect, the device should be sent back to our authorized UK service centre for inspection and repair.

  • Professional diagnostics by Radwag-trained technicians.
  • Genuine spare parts used for all repairs.
  • Fast turnaround to minimize your downtime.

Please contact us via email or phone before shipping any equipment to obtain a service reference number.